Support
Questions from the green room
StageCut is built by one person, a band leader who still gigs himself. Email goes straight to him.
support@stagecut.net
Or message us on Facebook.
What can band members see?
With Band Sync on, a member sees the band calendar, their own gigs and their own Total Paid for each gig. They don't see the gross, the tax math, band costs or anyone else's pay. Once you link a member to their StageCut account, the copy sent to their phone carries only their own payout figures.
Does a member pay anything?
No. The leader's Band Sync plan covers the band, and each active member uses one seat. Members make a free account to join.
Where is my band's data stored?
On your phone. Creating and running a band doesn't upload anything. If you turn on Band Sync, a copy of the band's data is stored with Google Firebase so your members can receive it. The privacy policy lists exactly what's stored.
How many seats do I need?
Count everyone in the band, including you. A five-piece band needs the Band plan (4–10 members). A player in two of your bands uses one seat, because seats belong to you as the leader. See pricing.
I bought Lifetime Pro on my iPhone. Why doesn't my Android phone have it?
Lifetime Pro is a one-time purchase from each store, so iPhone and Android are bought separately. Band Sync is different: it belongs to your StageCut account.
Does StageCut work on every platform and browser?
Yes. StageCut works in any browser and on Android, and iPhone and iPad are coming soon. Sign up, start using it, and your band is reachable from any platform you sign in on. See Get StageCut for what's open today.
Can I lead one band and play in another?
Yes. Your role is set per band. The master calendar shows the gigs from every band you're in together.
How do I cancel a subscription?
Where you started it. Started on the StageCut website: cancel it from the website. Started on iPhone or iPad: Settings, your Apple Account, Subscriptions. Band Sync isn't sold inside the Android app, so there's nothing to cancel in Google Play. Deleting your StageCut account does not cancel a plan.
How do I delete my account?
In the app, open Account & Band Sync and tap Delete Account. If you no longer have the app, email the address above. The account deletion page explains what's removed and when.